“I’d quit if Co-Driver disappeared”

Before we had Co-Driver we had a ticket system. We telephoned the orders and made notes on post-it notes. It could take a month, sometimes longer, from the time we telephoned waybill information to a driver to when we got the waybill back and could invoice the customer. Now, by using Co-Driver, the same process takes no more than 10 minutes! I type the orders straight into the system that sends them to the vehicles. The drivers confirm, type in the tonnage and send it back. Hey presto – the invoice data is ready. Telephone calls have fallen by around 75 per cent.

We had major problems with our cement trucks in the past but today we automatically send out template orders and then in five seconds I’ve sent the whole lot for invoicing. In the beginning we used waybills and Co-Driver in parallel for a month to get used to it. We didn’t tell anyone that we were going to stop using the waybills completely. One day one of the drivers who had been against the system the most came into the office and asked when we were going to get rid of those damn waybills. Another driver got his first mobile phone two weeks before getting his onboard computer, that’s how anti-technology he was. Today the same driver types all his orders into the system himself. In the past I worked a lot of overtime and sometimes it was as much as 30-40 hours a month, both evenings and weekends. Since investing in the system I no longer need to do overtime.

I can now take a holiday when I want. The system fixes the invoicing, which was something that I was forced to be on site to deal with in the past. I doubted the system initially, but it’s an absolute revolution. I’d quit if DalaFrakt changed its mind and stopped using the system.”   

Jan Andersson, Transport manager at DalaFrakt & Logistik AB in Leksand

The above text is a translation of the original Swedish that appeared in the Magazine: “Svensk Åkeritidning”.